Privacy Policy

This Privacy Policy explains how Casino Ace (“we”, “us”) collects, uses, stores, and shares personal data when you visit casino-ace.com from the United Kingdom. It also describes your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We publish this document so you can make informed choices about continuing to use the site. If you do not agree with how we process data, you should stop using our services and, where applicable, exercise the rights listed below.

Who is responsible for your data

The data controller responsible for personal data processed in connection with this website is Casino Ace. For privacy enquiries, including requests to exercise your rights, you may contact us at info@casino-ace.com. We will respond within one month in most cases, although complex requests may legally require an extension of up to two further months, which we will explain if it applies.

What data we collect

Depending on how you interact with the site, we may process the following categories of information. Technical and usage data may include your IP address, general location derived from IP (such as country or region), browser type and version, device type, operating system, referring URL, pages viewed, and time and date of access. Communication data includes the content of emails you send to us and any identifiers needed to reply. Cookie and similar technologies data is described separately in our Cookie Policy and may include identifiers stored on your device, preference selections, and aggregated analytics metrics. We do not intentionally seek special categories of personal data (such as health information) through this website.

How we collect data

We collect information directly when you email us or use interactive features that invite you to submit information. We collect information automatically through server logs, analytics tools where enabled and consented to, affiliate tracking parameters on outbound links where permitted by the relevant network, and cookies or local storage where you have accepted non-essential storage. Session storage may be used to remember choices such as age-gating confirmations during a browsing session. Local storage may be used to remember cookie preferences where you have provided them.

Purposes and lawful bases

We process personal data where necessary to perform a contract with you or steps you request before entering a contract, where necessary for our legitimate interests (provided those interests are not overridden by your rights), or where we have your consent for a specific activity such as non-essential cookies. Legitimate interests include operating and securing the website, understanding aggregate audience behaviour to improve layout and content, measuring affiliate performance, defending legal claims, and communicating responses to your enquiries. Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.

Sharing and international transfers

We may share data with hosting providers, email delivery services, analytics providers subject to your choices, affiliate networks that measure referrals when you click tracked links, and professional advisers where required. We require service providers to protect personal data appropriately. If personal data is transferred outside the United Kingdom or European Economic Area, we ensure appropriate safeguards such as standard contractual clauses approved by the UK Information Commissioner’s Office, adequacy regulations, or other permitted mechanisms.

Retention

We keep personal data only as long as needed for the purposes for which it was collected, to comply with legal obligations, to resolve disputes, or to enforce agreements. Server logs may be kept for a rolling security and troubleshooting period. Email correspondence may be retained for a reasonable period to manage ongoing communication. Analytics data may be stored in aggregated or pseudonymised form for longer periods where it no longer identifies you directly.

Security

We implement administrative, technical, and organisational measures designed to protect personal data from accidental loss, unauthorised access, and unlawful processing. These measures include access controls on systems where data is stored, use of encryption in transit where appropriate for our infrastructure, and routine review of service providers. No method of transmission over the Internet is completely secure; we cannot guarantee absolute security.

Your rights

Subject to conditions and exemptions in UK data protection law, you may have the right to request access to your personal data, rectification of inaccurate data, erasure, restriction of processing, objection to processing based on legitimate interests or direct marketing, data portability where processing is based on consent or contract and carried out by automated means, and information about automated decision-making where relevant. You may lodge a complaint with the Information Commissioner’s Office (ICO) if you consider our processing infringes the law, though we encourage you to contact us first so we can try to resolve the matter.

Children

Our site is not directed at individuals under 18. We do not knowingly collect personal data from children. If you believe we have collected such data inadvertently, contact us and we will take steps to delete it promptly where appropriate.

Updates

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or site features. Material changes will be signposted on the website. Continued use after the effective date of changes constitutes your acknowledgement of the updated document where legally permitted.